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The Economics of Human Systems Integration: Valuation of Investments in Peoples Training and Education, Safety and Health, and Work Productivity (Wiley Series in Systems Engineering and Management) ReviewThis book suffers from the same shortcoming of many efforts labeled as "human system integration" - the integration consists of a stovepiped collection of topics, processes, or activities that are just stapled together and not actually integrated. Of the 13 chapters following the introductory section, only one (Chapter 8, Parametric Cost Estimation for HSI) has a closer link to "human systems integration" than "includes the word human." Chapter 8's material is largely centered on human factors engineering, but it at least demonstrates a connection to systems engineering and costing from requirements, which can be applied across HSI domains. It also helps frame the economic issues of HSI by identifying three levels of cost for HSI: doing HSI in systems engineering; cost of satisfying HSI requirements and performing HSI activities; total ownership cost and savings impact of HSI.Other chapters lack any treatment of integration:
Chapter 9: The discussion of cost-benefit analyses for software development only addresses strict user interface topics, but the cost calculations do not address training costs (e.g., training time) or skill requirements.
Chapter 12: The case study on Aegis is all about management priorities in manufacturing, sparing, and part selection. It's not even about a domain of HSI.
Chapter 13: The case study on the economic impact of an ergonomic intervention addresses no domain outside of ergonomics/HFE
In the introductory chapters, there is a good discussion of how risk, program agility, and cost tradeoffs differ for government/DoD work compared to commercial endeavors - for the government, HSI is more of an "expense" rather than an "investment" - but it only gets at the financial impediments and not the organizational barriers to tradeoff and integration for HSI.
Overall, the book is unable to articulate an accurate definition of human systems integration, and the information is internally inconsistent.
"HSI has its origins in the field of human factors engineering (HFE), with which it is commonly confused. ... HFE is the field that human systems integration gre from" (p 127)
"Human systems integration, as it is called today, was termed human factors engineering (HFE) in the early days of the AEGIS program, which was later called IPT." (p 242)
Aside from the COSYSMO information in Chapter 9 and some nuggets in Chapters 1-3, this book represents a serious case of "regression to the mean" when compared to some of the other well-done books from the Wiley Series in Systems Engineering and Management.The Economics of Human Systems Integration: Valuation of Investments in Peoples Training and Education, Safety and Health, and Work Productivity (Wiley Series in Systems Engineering and Management) OverviewFundamental Economic Principles, Methods, and Tools for Addressing Human Systems Integration Issues and Tradeoffs
Human Systems Integration (HSI) is a new and fundamental integrating discipline designed to help move business and engineering cultures toward more human-centered systems. Integrating consideration of human abilities, limitations, and preferences into engineering systems yields important cost and performance benefits that otherwise would not have been accomplished. In order for this new discipline to be effective, however, a cultural change—starting with organizational leadership—is often necessary.
The Economics of Human Systems Integration explains the difficulties underlying valuation of investments in people's training and education, safety and health, and work productivity. It provides an overview of how the field of economics addresses these difficulties, focusing on human issues associated with design, development, production, operations, maintenance, and sustainment of complex systems.
The set of thought leaders recruited as contributors to this volume collectively provides a compelling set of data and principles for assessing the economic value of investing in people, not just in general but in specific investment situations. The early chapters provide the contexts for HSI and investment analysis, illustrating the enormous difference context makes in how issues are best framed and analyzed. A host of practical methods and tools for investment valuation are then presented. Provided are:
A variety of real-world applications of economic analysis ranging from military acquisition and automotive investment to healthcare and high-tech investments in general, in both the U.S. and abroad
A range of economics-based methods and tools for cost analysis, cost-benefit analysis, and investment analysis, as well as sources of data for performing such analyses
Differing perspectives on economic decision-making, including a range of private sector points of view, as well as government and regulatory perspectives
In addition, five real-world case studies illustrate how such valuations have been done and their major impacts on investment decisions. HSI professionals, systems engineers, and finance professionals who address investment analysis will appreciate the wide range of methods and real-life applications; senior undergraduates and masters-level graduate students will find this to be an excellent textbook that provides theory and supports practice.
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