Competency-based Performance Reviews: How to Perform Employee Evaluations the Fortune 500 Way Review

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Competency-based Performance Reviews: How to Perform Employee Evaluations the Fortune 500 Way ReviewRobin Kessler has written this very helpful book to help small to medium businesses perform better performance reviews. Evaluating employees each year is a recognized necessity, but it is often performed rather perfunctorily and without much connection to the real work going on in the company. Her argument is that you should be using the competencies you know are key to your success as measures for evaluation. You should then use these competencies to set goals and metrics that set in a meeting with the employee at the beginning of the evaluation period. These goals and metrics are used each day as you coach and manage your employees and team. Part of using them is taking timely notes and teaching your people to also write up their successes as they happen.
By keeping contemporaneous notes and documenting successes (and failures) as they happen, the evaluation almost writes itself at the end of the period. You both know what was expected because you agreed to them together and have talked about it frequently during the year. You both wrote down the accomplishments and successes during the year. The gaps between goals and reality are also obvious. As you perform the evaluation you may want the employee to write the first version of it and you can go over your edits together and come to an agreement for the final version. You must let the employee have some input to the evaluation even if it is only to object to what you have written.
These performance reviews are also future oriented. A large part of the meeting will be setting the goals, expectations, and metrics for the coming year (or whatever the evaluation period is).
Ms Kessler also provides several helpful appendices that provide examples and helpful material to demonstrate the principles she discussed throughout the book.
Reviewed by Craig Matteson, Ann Arbor, MI
Competency-based Performance Reviews: How to Perform Employee Evaluations the Fortune 500 Way OverviewManagers working in today's organizations often focus more on results than on the people who achieve those results. But regularly evaluating the performance of your employees is critical to improving the efficiency and output of your organization.Performance reviews have changed significantly in the past few years. Companies today are looking for the key characteristics, known as competencies, that help the most successful people in their field to be so successful. Managers and employees need to focus on those competencies, especially during performance review discussions.Competency-Based Performance Reviews offers you a new and more effective way to handle performance reviews and to coach your employees to emphasize the knowledge, skills, and abilities that they have and the organization needs. Most sophisticated U.S. and international employers are using competency-based systems to select, interview, and evaluate the performance of employees. Fortune 500 corporations such as American Express, Anheuser Busch, Coca-Cola, Disney, Federal Express, IBM, Johnson & Johnson, and Pfizer are all looking for specific competencies.This book will give you the guidance you need to:* Perform competency-based reviews on your employees.* Help your team get the recognition they deserve in division meetings by providing the evidence to justify higher performance rankings.* Develop your own competencies--and those of your employees. * Coach employees to recognize competency-based accomplishments and advocate for themselves throughout the year.* Write smarter, targeted competency-based accomplishment statements to use on performance review forms.By putting these competency-based performance reviews into practice, managers can strengthen their organziations, their careers, as well as the careers of their employees. Competency-Based Performance Reviews includes sample phrases to use on reviews, as well as sample accomplishment statements to guide employees to improving and writing their own

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