Talk at Work: Interaction in Institutional Settings (Studies in Interactional Sociolinguistics) Review

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Talk at Work: Interaction in Institutional Settings (Studies in Interactional Sociolinguistics) ReviewThis volume collects an excellent set of papers, each concerned with explicating the ways that people, through talk-in-interaction, do institutional work, (and thereby also 'do' or 'achieve' institutions as stable settings). The papers in this volume were written by leaders in the field of conversation analysis, including: Max Atkinson, Jorg Bergman, Graham Button, Steve Clayman, Paul Drew, John Heritage, Gail Jefferson, Douglas Maynard, Emanuel Schegloff, & Don Zimmerman. This book should be read by every serious social scientist.Talk at Work: Interaction in Institutional Settings (Studies in Interactional Sociolinguistics) OverviewTalk at Work is a major collection of studies of language and interaction in a wide variety of institutional and workplace settings, including doctor-patient consultations, legal hearings, mass media, job interviews, visits by health visitors, psychiatric interviews, and calls to emergency services. A theoretical overview of the distinctive contribution made by conversation analysis to our understanding of talk in institutional contextsis followed by reports of the contributors' original empirical research.

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