Showing posts with label employee retention. Show all posts
Showing posts with label employee retention. Show all posts

Keeping the People Who Keep You in Business: 24 Ways to Hang On to Your Most Valuable Talent Review

Keeping the People Who Keep You in Business: 24 Ways to Hang On to Your Most Valuable Talent
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Keeping the People Who Keep You in Business: 24 Ways to Hang On to Your Most Valuable Talent ReviewIf you are fed up with recruiting, training and motivating new employees only to see them ride off into the sunset, you probably need to re-think some of your basic approaches to running your business. You can emerge a winner in the now fully joined war for great talent - the inevitable collision of a low unemployment rate with the corporate world's growing need for skilled workers. Management consultant Leigh Branham has written a lively, thorough guide to keeping great employees. Her book, which is a pleasure to read, is filled with plenty of sound, usable advice and examples from large and small companies. No matter what your industry is or how big your company might be, her guidance is likely to help you keep your best people longer. We [...] recommend this book to executives and managers. Read it before your competition does.
Keeping the People Who Keep You in Business: 24 Ways to Hang On to Your Most Valuable Talent Overview

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Perspectives on Managing Employees Review

Perspectives on Managing Employees
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Perspectives on Managing Employees ReviewPerspectives on Managing Employees gets its low rating because the title is misleading. Perspectives on Managing Employees is not book for managers and its not really about managing nor even supervising, although much of the information will be helpful to supervisors.
Perspectives on Managing Employees a book for supervisors and managers who must hire and supervise inexperienced, usually nonexempt employees. The book spends very little time on managing or supervising. Most of the time is spent on interviewing, setting reasonable expectations for junior employees and using things like employee-of-the-month programs and birthday celebrations. The book asks things like "is it worthwhile to check references?" (a question that would not occur most professional managers as the answer would be an automatic, "Are you kidding? Of course!)" Another issue tackled is whether an employer has a right to expect "universal etiquite." The issues mentioned will ring true for anyone currently dealing with recent college grads including dress, saying please and thank you, minimizing personal phone calls etc.
These are not management issues. They are basic supervisory issues and standards that are necessary when training young people and other people who, for whatever reason, haven't learned how to behave in an office. Each section includes the perspective of the manager and that of the employee. (A typical employee is that of weight loss consultant, another is a financial advisor but its safe to say that this is a junior level financial advisor.) The information given is just fine, and the book is worthwhile for supervisors, managers of junior staff or owners of small companies who hire customer service and other nonexempt staff.
There certainly is a place for a book that tells supervisors how to hire and deal with junior or nonexempt employees. But naming a book Perspectives on Managing Employees and implying that it's a management guide is misleading. As the book is being sold on the internet, it's bound to be purchsed by people who trust the number of stars and think its a book filled with essays on perspectives on management.
If you need a book about the ongoing management of mostly experienced professionals, Perspectives on Management is not the right book. Its probably not the right book if you are looking for something to help you supervise a team that is in place. If you are hiring junior people however, and need something to guide you in setting basic limits, and using some very basic motivation programs, this book may be helpful.
Perspectives on Managing Employees OverviewWho really knows how to get the most from a workforce: the manager or the employees?Each has a different approach to effective management what really motivates employees to go the extra mile. Each approaches management issues from a different angle - a different perspective - and without understanding both points of view, the picture is never fully complete. Perspectives on Managing Employees is the first book to offer both sides of the story.In an easy-to-read, question/answer format, Michael A. Fina provides the manager's perspective while a host of real employees gives the workforce point of view on topics including interviews and the first few days on the job, building and improving the relationship, the importance and best methods of celebrating, managing through problems and issues and a whole lot more.What makes this book different from other management books is that there is no author collaboration or sharing of information during the writing process.None of the authors were aware of what the others were writing. The result is a fascinating, no-holds-barred look at effective management as both the manager and employees see it, leaving readers with a list of action items and a better understanding of core management concepts to dramatically improve production and results.

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Creative New Employee Orientation Programs: Best Practices, Creative Ideas, and Activities for Energizing Your Orientation Program Review

Creative New Employee Orientation Programs: Best Practices, Creative Ideas, and Activities for Energizing Your Orientation Program
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Creative New Employee Orientation Programs: Best Practices, Creative Ideas, and Activities for Energizing Your Orientation Program ReviewThis is a compendium of almost everything that one might need to create or improve existing orientation programs. From best practices in orientation videos, small businesses, intern & buddy programs to case studies from companies like Ford and Alcatel.
The book also includes numerous useful lists, tools and aids that can be reproduced or used as a basic template for planning new orientation as well as evaluating and improving existent programs. In other words, this is a practical book filled with implementable ideas and suggestions guaranteed to make your new hires feel 'special' and at the same time, taking them through all the knowledge and information bits that they need to learn in a fun and engaging manner.
I found the case studies chapters very informative and particularly enjoyed Part 5 of the book: Orientation Games & Activities which includes 18 very useful and effective games like the hunt for company policies which turns a normally boring part of any orientation program into a really fun activity.
Also quite useful was the Part 6: Orientation Checklists & Surveys covering such areas as 'Before the Employee's First Day'; 'I'm New Here - What Should I Learn?'; and 'A 90-day New Employee Survey'.Creative New Employee Orientation Programs: Best Practices, Creative Ideas, and Activities for Energizing Your Orientation Program Overview
New employee orientation is the most commonly offered type of training in organizations, yet very few books have been published on the topic. Creative New Employee Orientation Programs is filled with downloadable, customizable training games, sample curriculum, handouts, and checklists used in leading organizations such as Arthur Anderson, Ford, Micron, and Alcatel. Whether creating an orientation program for the first time, enhancing an existing program, or moving orientation on-line, HR pros will find ideas and tools they can use immediately.


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The 7 Hidden Reasons Employees Leave: How to Recognize the Subtle Signs and Act Before It's Too Late Review

The 7 Hidden Reasons Employees Leave: How to Recognize the Subtle Signs and Act Before It's Too Late
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The 7 Hidden Reasons Employees Leave: How to Recognize the Subtle Signs and Act Before It's Too Late ReviewThis book is jam packed with insights and studies on why employees leave companies, or worse, disengage from the roles and stay. Woven throughout the book are 55 "Engagement Tips" to improve the culture and environment of your workplace or leadership to keep your top talent deeply engaged and contributing.
At the heart of the book is the deep look into some why employees leave, and several comprehensive studies are summarized here to help dissect the real reasons your company may be losing talent. When it comes to determining the real reasons for dissatisfaction, and eventual disengagement from your company, some of the key reasons center around "mismatch" between the job and the person, and basic leadership failures around coaching, feedback, value, recognition, trust, confidence in leadership, and a lack of a career development opportunity.
What I found most useful were the many insights into the psychology of how and why people feel valued and stay loyal. The book lists four fundamental human needs, which if not met, are triggers for disengagement and loss of talent; Trust; Hope: Worth; Feeling Competent. (Page 20). The quote that opens the section on coaching and feedback sums up the gap, and connection to the psychology involved in ensuring your organization can retain its key talent: "The manager needs to look at the employee not as a problem to be solved, but as a person to be understood." (Page 70). The connection and human dynamic is demonstrated with clarity as the key to creating an environment that enables engaged performers, but it is also one of the most common gaps in leadership today.
Another key element is the changing paradigm of what employees expect. The book compares and contrasts and "old contract" with a "new contract" and looks at the differences between what is expected by today's workers and how this has changed over time. (Page 98). While covered extensively in other works, the book here also examines again the reasons why recognition, so vital to employee satisfaction and engagement, is often so absent from corporate leadership skills. (Page 122).
Overall, this book is a great resource and tremendously valuable topic for anyone whose business or organizational success is dependent on the talent and performance of their people. There are enough charts, graphs, studies, bullet points and sources here to keep the most analytic person engaged throughout. A very comprehensive and well done collection of studies and information which provide a clear roadmap for improving the engagement and performance of your people while lowering attrition and disengagement. Highly recommended.
The 7 Hidden Reasons Employees Leave: How to Recognize the Subtle Signs and Act Before It's Too Late Overview

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